To Press Releases listFriday,Feb 8, 2013
Nestlé Prepared Foods Company today announced the voluntary recall of two production codes of LEAN CUISINE® Culinary Collection Mushroom Mezzaluna Ravioli, UPC 13800-58358. The production codes are 2311587812 and 2312587812; the “best before date” appears as DEC 2013.
The voluntary recall is limited to these two days of production, which were distributed nationwide. No other production dates, sizes or varieties of LEAN CUISINE products are affected by this recall. The reason for the recall is that the meal may contain fragments of glass. Nestlé is taking this action after three consumers reported they had found small fragments of glass in the ravioli portion of the entrée. No injuries were reported by any of the consumers.
The entrée being recalled was produced during early November, 2012. Due to its popularity, Nestlé believes very little remains in retail distribution. For this reason, Nestlé is reaching out to consumers to ask that they examine their freezer inventory for specific packages of LEAN CUISINE®, Culinary Collection Mushroom Mezzaluna Ravioli, UPC 13800-58358 with production codes 2311587812 and 2312587812 and a “best before date” which appears as DEC 2013. To locate the production code, consumers should look for the gray “proof of purchase” panel, located on the right end flap of the package, below the ingredient statement.
Consumers who may have purchased the recalled LEAN CUISINE item should not consume the product, but instead should contact Nestlé Consumer Services at (866) 586-9424 or firstname.lastname@example.org for further instructions. Hours of operation are Monday through Friday, from 8 a.m. to 8 p.m., ET and this Saturday, February 9, from 10 a.m. to 2 p.m. Nestlé will provide a replacement coupon to reporting consumers and also may make arrangements to retrieve the product for further examination.
Nestlé is dedicated to food quality, and the health and safety of its consumers. For these reasons, the company initiated this recall. We apologize to our retail customers and consumers and sincerely regret any inconvenience created by this voluntary product recall.
Nestlé Consumer Services:
estlé USA – Solon, OH