For Nestlé, the world’s largest food company with 2010 sales of $105 billion, quality is the foundation for its global nutrition, health and wellness businesses. In Dublin, Ohio, Nestlé operates the Nestlé Quality Assurance Center (NQAC), which celebrates its 20th anniversary this week.
Created to provide key analytical and technical functions for all of Nestlé’s businesses in the Americas, the professional and technical staff include chemists, microbiologists, food scientists, quality specialists and support staff. The staff provides specialized laboratory services to Nestlé clients and is available to do so 24 hours a day, seven days a week. In 2004, when the facility began to support factory hygiene and food safety systems as well, the facility was elevated to a Center of Excellence. Today, NQAC Dublin plays an integral part in the global quality operation, serving as the lead NQAC in the Americas.
More than 50 new scientific and professional positions have been added at this location since January 2011, bringing total employment to more than 150. The new positions were added to help address increasing demand for laboratory expertise and to help in the pursuit of Nestlé’s global quality mission. The NQAC efforts, led by Dr. Les Smoot in Dublin, help ensure Nestlé products are safe, satisfy all applicable regulatory guidelines and meet the quality expectations of Nestlé consumers, customers and facilities. The range of products tested to assure product safety and quality range from “Perrier water to Purina pet food,” quips Dr. Smoot.
The 45,000 sq. ft. Dublin facility was dedicated in 1991 and is an ISO accredited laboratory. To meet expanding customer needs, an 8,000 sq. ft. controlled storage building was completed in 2001 and a comprehensive renovation of the microbiology section was completed in 2002. NQAC Dublin is also proud to serve as the home office for the Zone Americas Regional NQAC Manager. (Nestlé manages its Food and Beverages business through three geographic Zones and globally for Nestlé Waters, Nestlé Nutrition and other Food and Beverages). Also based in Dublin are many of the technical services provided by the global NQAC organization.
In addition to NQAC Dublin, Nestlé businesses including Nestlé USA, Nestlé Purina PetCare Company, Nestlé Professional and Nestlé Waters North America employ more than 2900 individuals in the state of Ohio. Important centers of employment include Cincinnati, Cleveland, Hilliard, Marysville, Solon and Zanesville.
About Nestlé in the United States
Nestlé in the United States consists of five main businesses: Nestlé USA, Nestlé Purina PetCare Company, Nestlé Waters North America, Nestlé Nutrition and Nestlé Professional. Together, these companies operate in more than 120 locations in 47 states and employ over 51,000 people. The United States is Nestlé S.A.’s largest market with combined product sales in the United States totaling more than $27 billion in 2010.
Committed to becoming the very best Nutrition, Health and Wellness company, Nestlé in the United States provides nutritious, healthy food for every member of the family at every stage of life: infants and toddlers, families, athletes, mature adults/grandparents, and pets. Key brands include LEAN CUISINE®, NESTLÉ® TOLL HOUSE®, POWERBAR®, NESTLÉ® PURE LIFE®, POLAND SPRING®, GERBER®, and PURINA ONE®.
To learn more about Nestlé, including its commitment to the environment, please visit: CreatingSharedValue.org, NestléNutrition.com, NestléUSA.com, NestléWatersNorthAmerica.com, Purina.com and NestléProfessional.com.
About Nestlé USA
Named one of “The World’s Most Admired Food Companies” in Fortune magazine for fourteen consecutive years, Nestlé provides quality brands and products that bring flavor to life every day. From nutritious meals with Lean Cuisine® to baking traditions with Nestlé® Toll House®, Nestlé USA makes delicious, convenient, and nutritious food and beverage products that make good living possible. That’s what “Nestlé. Good Food, Good Life” is all about. Well-known Nestlé USA brands include: Nestlé® Toll House®, Nestlé® Nesquik®, Nestlé® Coffee-mate®, Stouffer’s®, Lean Cuisine®, HOT POCKETS® and LEAN POCKETS® brand sandwiches, Nescafé®, NESTLÉ® Juicy Juice®, Buitoni®, DREYER’S/EDY’S®, Nestlé® Crunch®, Nestlé® Butterfinger®, Wonka®, DIGIORNO®, TOMBSTONE® and CALIFORNIA PIZZA KITCHEN® frozen pizza. Nestlé USA, with 2010 sales of $10.4 billion, is part of Nestlé S.A. in Vevey, Switzerland — the world’s largest food company with a commitment to Nutrition, Health & Wellness — with 2010 sales of $105 billion.Request permission from Nestlé USA.